Английская Википедия:Cover (hospitality)
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Шаблон:Short description Cover is a unit of measurement in the hospitality industry. It can refer to a meal, or a customer for whom the meal is served.[1] It is used for the purpose of business forecasting.
Definition
A cover means one customer paying for one meal.[2] For example, a table for four diners can provide 4 covers, but if the table is used for two sittings, that becomes 8 covers.
Derived statistics
- Cover per Occupied Room (CPOR) is one statistic which can be used in forecasting. [3]
- This is the average spent per individual customer, which can be calculated separately for each member of the serving staff.[4]
- Polansky and McCool propose a capture ratio, given by the ratio of "Meal Period Covers Served" divided by the "Number of Persons Available to Eat that Meal".[3]
- This is another statistic which can be used to calculate the allocation of staff, based on the number of predicted covers required.[3]
References
