Английская Википедия:Flok (company)

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Flok (formerly Loyalblocks)[1] was an American tech startup based in New York City that provides marketing services such as chatbots/AI,[2] customer loyalty programs, mobile apps and CRM services to local businesses.[3][4][5][6]

In January 2017, the company was acquired by Wix.com.[7][8] Around March 2017, Flok ceased communication.

On October 1, 2019, Flok communicated via email stating that Flok is shutting down on March 1, 2020.Шаблон:Citation needed

On March 1, 2020, Flok communicated via email stating that Flok has officially shut down.[9]

Background

Flok was founded in 2011 by Ido Gaver and Eran Kirshenboim and has offices in Tel Aviv, Israel.[10] In May 2013, Flok secured a $9 million Series A Round from General Catalyst Partners with participation from Founder Collective and existing investor Gemini Israel Ventures.[11] In total, Flok has raised over $18 million in venture capital in three rounds.[12][13]

In May 2014, Flok announced a self-service loyalty platform for SMBs to build their own programs with beacon integration. At that time, approximately 40,000 businesses were using the service.[14] In 2016, Flok released a turnkey chatbot service for local businesses,[15][16] and was featured in AdWeek for developing the first weed bot chatbot for a California cannabis business.[17]

Services

Flok offers an eponymous customer-facing app[18] that consumers use to receive rewards and deals from partner businesses,[19] and a Flok business app for merchants to manage the platform.[20] Both are available for iOS and Android operating systems.Шаблон:Citation needed Flok's main products center around customer loyalty and rewards. The platform offers a digital punch card, proximity marketing, push messaging and CRM services in addition to its chatbots and AI features.[21]

Flok provides partner businesses with beacons that can locate customers and verify store visits.[22] As of July 2016, Flok had a 4-star rating on Merchant Maverick review site.[23]

References

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External links

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