A goal is defined for an object, for a variety of reasons, with respect to various models of quality, from various points of view and relative to a particular environment.
2. Operational level (Question)
A set of questions is used to define models of the object of study and then focuses on that object to characterize the assessment or achievement of a specific goal.
Sub-steps are needed for each phases. To complete the definition phase, an eleven-step procedure is proposed:[9]
Define measurement goals
Review or produce software process models
Conduct GQM interviews
Define questions and hypotheses
Review questions and hypotheses
Define metrics
Check metrics on consistency and completeness
Produce GQM plan
Produce measurement plan
Produce analysis plan
Review plans
Recent developments
The GQM+Strategies approach was developed by Victor Basili and a group of researchers from the Fraunhofer Society.[10] It is based on the Goal Question Metric paradigm and adds the capability to create measurement programs that ensure alignment between business goals and strategies, software-specific goals, and measurement goals.
Novel application of GQM towards business data are described.[11] Specifically in the software engineering areas of Quality assurance and Testing, GQM is used.[12]